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User FAQ

1. I'd like to post my travel experience in youishare.com, do you have guidelines for the authors?
   Yes. Please share genuine, practical, helpful and family friendly travel experiences from the whole trip and audiences' point view that can help others to plan and prepare their trip or make the decisions on the fly during the trip. The shared experiences mainly focus on "Things I wish I had known before", lessons learned, and useful suggestions. Imagine you have a friend who is planning their vacation to the place you've visited, what will you tell your friend regarding
   a. where and how did you get a good deal on the flight ticket, hotel booking?
   b. What to pack or not to pack?
   c. What sights or activities are must see or must do?
   d. how are the hotels you live in, how did you arrange the transportation, how was the dinning experience?
   e. Things you wish you'd known before. Lessons learned and any other useful suggestions.
2. In share my travel experience page, when I typed in a country, I could not see any resort in the resorts dropdown?
   You need to select the country name from the dropdown list instead of just typing in, then you will see the resorts list.
3. When I post my comment or post reply, it pops up a login window, after successful login, what do I suppose to do next?
   After you successfully logged in, just close the popup window and re-submit your comment, reply or other actions.
4. Can I share my experience in other languages other than English?
   Yes. You can share your experience in Chinese, Spanish or any other language.
5. Do I have to put my real active email account in the sign up?
   Yes. This email will be used for password reset and other communication from youishare.com.
6. Can I change my username? Can I change my username to use Chinese characters?
   Yes, you can change your username but currently username does not support Chinese characters.
7. Since I've changed my username, the new added pictures have not shown up in the corresponding experience, why?
   Before you change your username, youishare suggest you to add all the essential media files to your existing experience if it's needed; and then change your username. If you still have an issue for seeing your new added pictures, please contact us and we will be glad to help you solve the problem.
8. In the "Share my travel experience", I do not want to specify any specific region or city, what should I do?
   Just choose All, All with a country, then in the "Title" and/or in the category text descriptions, mention the names of the main places you have visited. If you would like to see the cities or attractions names in the list, email us to the [email protected] with subject "add locations".
9. In the "Share my travel experience", I want to specify multiple regions or cities, what should I do?
   Just choose a main place, then in the "Title" and/or in the category text descriptions, mention the names of the other places you have visited.
10. In the "Share my travel experience", I do not see the city or attraction names in the list I want to share the experience with, what should I do?
    Just choose All, All with a country, then in the "Title" and/or in the category text descriptions, mention the names of the main places you have visited. If you would like to see the cities or attractions names in the list, email us to the [email protected] with subject "add locations". or click Add location request
11. If I want to write down my travel experience with pictures, videos but I just want to keep it for my own and not share with others, what should I do?
    When you write you experience, select the private option, by default it is public. Private opinion can not be searched by the public.
12. What I need to do if I want to change my opinion from public to private or vice versa?
    just login and go to my account, edit the opinion in which change the public/private option and then click "Update".
13. I've just updated my opinion with the private option, why do I still see the opinion showing up when I search it in the youishare home page?
    The search engine update the index in certain interval, you might need to wait for a few minutes to see your changes in effect.
14. I've just written an opinion down and also including pictures and videos, but I cannot play my video when I view my opinion in my account?
    If the video is not in .mp4 format, the video format conversion takes time. wait for some time and then retry it.
15. I've just updated my browser and the videos from your site just plays for 5 seconds and then it hangs. What should I do?
    Clear the browser's cache.
16. I have searched Youishare before and seen the search results but now when I search the same keywords, some of the results I've seen before are not showing up any more, why?
    Either because the author deleted that shared experience or updated that experience with the private option.
17. I do not want to login every time when I need to access my account, what can I do?
    When you login, check the "Remember me" and next time you should be able to directly click "My account" and see your account contents without login every time.
18. Why I cannot see my pictures or videos when I search them?
    Currently the alone pictures or videos are not searchable. You can edit the alone pictures and videos by adding one or more category text opinion such as preparation, general, lodging, dinning, commute, etc with the public option.
19. I've just written down my travel experience with 'private' choice, can I share the link with my friends, or put it in my facebook, wechat pages?
    Yes. You can just view the opinion and copy the link and then paste to your pages or send to your friends. eg. http://www.youishare.com/opinion/view/1:yanz-1
20. I've just written down my travel experience with 'public' choice, can I share the link with my friends, or put it in my facebook, twitter, wechat pages?
    Yes. You can just search the opinion and copy the link and then paste to your pages or send to your friends. eg. http://www.youishare.com/search/8:xmlian1-1
21. What is the maximum size of a video I can upload to youishare.com?
    Currently it is set to 200MB.
22. What should I do if the video plays in upside down or other wrong direction?
    Just use the rotate button to rotate it. The rotate buttons are located below the video player.